To access the website, simply visit www.santeecooper.com from a Web-enabled mobile device.
“Our goal was to develop a site that allows the public the ability to quickly gather critical information and interact with Santee Cooper when they need to, wherever they are,” said Laura Varn, vice president of Corporate Communications.
“At this stage, the mobile site offers information on our customer service locations, rebate programs, job openings, our lakes, storm information and other relevant news and developments,” Varn added. “It also gives customers access information they need to report outages from their mobile devices.”
Future enhancements to the mobile website will include more interactive customer care options like online bill payment and real-time outage information.
Santee Cooper’s mobile website is the latest social-media tool offered to customers in the past year. In 2010, Santee Cooper also launched a blog (http://blog.santeecooper.com) and developed an opt-in e-mail newsletter. Santee Cooper also maintains a Twitter feed (http://twitter.com/santeecooper) and two YouTube channels (www.youtube.com/santeecoopergreen, www.youtube.com/reducetheuse).
“We are focused on offering more interactive ways for customers and key audiences to communicate with us,” Varn said. “Technological advances in mobile media and the widespread use of social media sites are helping us enhance these lines of communication.”
Santee Cooper is South Carolina’s state-owned electric and water utility, and the state’s largest power producer. The ultimate source of electricity for 2 million South Carolinians, Santee Cooper is dedicated to being the state’s leading resource for improving the quality of life for the people of South Carolina. For more information, visit www.santeecooper.com.